Maplestone Ornamentals
6774 Union Ave
Alliance, OH 44601

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If you would like visit our nursery to pick your own trees, please contact us and we can schedule a visit. We are open for visits BY APPOINTMENT ONLY during the months of April, May, June, and July. Wednesday through Saturday. We are closed to the public August through March.

Contact Us

Please fill out the form below if you have any questions about
Maplestone Ornamentals or about your order.

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When will my order ship?

During the months of March through November we ship every week. Normally on Tuesday. You will receive a tracking email once we purchase the postage on shipping day. If you do not receive a tracking email by Tuesday afternoon, please first check your junk mail or other email folders before contacting us about your tracking number. If you place your order on Tuesdays then your order will most likely be shipped the following week.
During the months of December, January, and February we ship every other week or less depending on the weather. Please email for specific ship day during the winter months.
Can you hold my order?

Yes, we can hold your order for up to 30 days after purchase. If you would like your order to be held, please use the customer comments form during checkout to specify a hold date.
Can I pick up my order?

Yes, you can pick up your order at our nursery in Alliance, OH. We prefer you pick up your order as soon as possible but we can hold it for up to 30 days. Please email us to schedule a pick up day. Or use the Contact Us form. Wednesday through Saturday pick up is preferred.

Can I talk to someone on the phone?

We do not have an office staff to answer the phone during the day. The fastest way to get an answer to your question is using the Contact Us form on the website. We will respond via email within 24 hours but normally much faster. If you have a detailed question that requires a phone call, please let us know and we will do our best to give you a call within a couple days.

Can I receive a combined shipping refund on 2 separate orders?

We do not combine shipping cost with another order after the order has been placed. Please make sure about your selection placing the order to receive the best shipping price.

When do you have the best inventory?

We normally release the crop in April. The very best variety selection and inventory will be during the months of April, May, and June. Please sign up on our email list if you would like to be notified exactly when we release our spring crop.
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